Tickets & Game Entry:
Q: How do I purchase tickets?
A: Tickets can be purchased online at tickets.watertownshamrocks.com or at the box office located at Prairie Lakes Ice Arena (3015 1st Ave NE, Watertown, SD 57201) on game days or during our regularly scheduled office hours, Tuesday–Thursday from 9:00 AM–3:00 PM.
Q: Can I use other websites to purchase Shamrocks tickets?
A: You can, but it is not recommended. Third-party sites such as Ticketmaster, StubHub, etc. often resell tickets at inflated prices and do not guarantee protection from
fraud. For secure and accurate pricing, always purchase through tickets.watertownshamrocks.com.
Q: What should I do if I can’t access, download, or print my tickets?
A: Visit the ticketing support page or contact us at info@watertownshamrocks.com or 605-303-7811 for assistance.
Q: Are tickets refundable?
A: All ticket sales are final. In some cases, tickets may be released or returned for account credit that can be applied to a future game.
Game Day Information
Q: Where are home games played?
A: All home games are played at Prairie Lakes Ice Arena, 3015 1st Ave NE, Watertown, SD.
Q: What time do doors open?
A: Doors typically open at 6:00 PM with puck drop at 7:00 PM, unless otherwise noted.
Q: Is parking available?
A: Yes—free on-site parking is available, but it does fill up quickly on busy nights.
Q: Are concessions and beer available?
A: Yes. Concessions and beverage service are available from door opening until 10 minutes remaining in the third period.
Q: Is the game family-friendly?
A: Absolutely! We offer theme nights, giveaways, and activities for fans of all ages.
Q: Is there a noisemaker policy?
A: Noisemakers such as cowbells and boom sticks are allowed but may be confiscated if used excessively or in a way that disrupts the fan experience. Air horns and modified noisemakers are not permitted.
Merchandise
Q: Where can I buy Shamrocks merchandise?
A: Merchandise is available in the team store inside the arena during home games, during weekly office hours, and online at watertownshamrocks.square.site.
Q: Can I make my own Shamrocks merchandise?
A: No. The Watertown Shamrocks name and logo are trademarked. Unauthorized use is prohibited. If you are interested in creating licensed merchandise, please contact info@watertownshamrocks.com.
Team & Community
Q: How can I meet the players or get autographs?
A: Autograph sessions take place after select Friday home games and other special events. “Skate with the Shamrocks” also provides opportunities to meet players after designated games. Follow our social media for dates and updates.
Q: Do the Shamrocks participate in community events and volunteer opportunities?
A: Yes. Our players regularly visit schools, nonprofits, and community events. To request an appearance or volunteer support, please contact info@watertownshamrocks.com.
Sponsorship & Partnerships
Q: How do I become a sponsor of the Watertown Shamrocks?
A: Email our business office at marketing@watertownshamrocks.com for sponsorship information and available partnership packages.
Q: Do you offer corporate outings or group ticket packages?
A: Yes—lounge reservations and corporate game sponsorships are available, pending schedule and availability. Please contact info@watertownshamrocks.com for more information.
Contact Information
Q: How do I contact the Shamrocks front office?
A: Reach us by email at info@watertownshamrocks.com or by phone at 605-303-7811